Help
The answers on this page, and a person on the other end for the rest.
Nothing on this page fits? Email us at kandi@petworking.pet or use the contact page for the right subject line.
How do I book a business without making an account?
Every business storefront links straight to a guest booking flow that takes payment through Petworking without creating an account. See the Marketplace to browse.
Go there →What is Petworking Protected Payment?
A payment provider processes checkout. After collection or service completion and any release window, Petworking instructs the provider to transfer the business’s share; buyer funds do not enter a Petworking bank account.
Go there →How does pricing work?
Two separate fees: payment processing on every paid transaction, and a 7% marketplace commission only on transactions Petworking generates.
Go there →What does a rescue pay?
A registered pet rescue pays no subscription on any tier, permanently. Processing is 3.35% + $0.30, and there is no marketplace commission.
Go there →How do I turn off marketing emails?
Every marketing email carries a one-click unsubscribe link. Signed in, manage every category from your notification preferences.
Go there →How do I cancel Pet Parent OS?
From Settings → Subscription, tap Manage billing. Cancelling keeps the plan active until the end of the term you already paid for.
Go there →How do I export or delete my data?
Both live under Settings → Your data. Records stay yours whether you pay us or not.
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