Pet sitting software is weird because the administrative work happens in one place and the actual job happens somewhere completely different.
You can have the world’s prettiest desktop dashboard.
That does not help much when you are standing outside somebody’s house trying to remember which entrance they told you to use.
What does a pet sitter actually need?
Pet sitting software should make these things easy:
- booking
- recurring schedules
- animal profiles
- care instructions
- customer information
- household information
- communication
- visit reports
- photos
- payments
- invoices
- staff assignment where relevant
- notes
- emergency contacts
- service history
And the important information should work well on mobile.
Not eventually.
Immediately.
Care notes are not secondary information
Which dog eats first?
Where is the leash?
Does the cat try to escape?
What medication is due tonight?
Can this dog meet other dogs?
Who is the emergency contact?
Where is the carrier?
These details are the job.
The booking exists to create the care visit.
The care information is what makes the visit successful.
Independent pet sitters are businesses
This is another thing Petworking is deliberately opinionated about.
Independent pet professionals are not simply labour inventory for marketplaces.
They have customers.
They build reputations.
They create referral networks.
They market themselves.
They develop expertise.
They own businesses.
Their software should treat them like businesses.
A marketplace can help create new relationships.
It should not erase the fact that the professional brought value too.