Will personal events come across?

Everything on the primary calendar is read into the queue, and nothing is applied until you choose it. Leave out what is not a booking.

Is anything applied before I see it?

No. Every first import is held for you to review: customers, animals, products, stock and past sales, each row as it will land. Nothing is written until you apply it, and a row you leave out stays out.

Will importing contact my customers?

No. Importing never emails or texts anyone. Inviting imported customers is a separate step you choose, and it follows Canada’s anti-spam law (CASL): only customers who bought from you in the last two years are invited, and anyone who has said no is left out.

Do I pay commission on customers I bring across?

No. A customer you imported carries no marketplace commission. The 7% applies only to a transaction Petworking generated, and history brought across from another system never carries commission.

What happens if I sync again?

Records already brought across are updated, never added twice. After your first import is applied you can let Petworking sync every hour, or keep reviewing each import yourself.

Where is my key kept?

Encrypted on Petworking’s servers and scoped to your business alone. It is never shown in the app or sent to your browser, and disconnecting removes it.

Yes, at any time from Connected systems. Disconnecting stops every sync. What was already brought across stays in Petworking as your records.

All connections

Calendars · Connect now

Google Calendar

Bring existing appointments into a review queue. Nothing becomes a booking until you apply it.

How it connects: Sign in with Google and allow Petworking to read your primary calendar.
What comes across: Appointments on your primary calendar, from a year back to a year ahead.
What is sent back: Nothing. Petworking never writes to your calendar.

What to have ready

The Google account whose calendar holds your appointments

Step by step

01Choose Connect Google CalendarSign in to Petworking on the web, open your business, then Account, Connected systems. Choose Connect Google Calendar.
02Allow accessGoogle asks you to sign in and allow Petworking to read the calendar.
03Review the appointmentsAppointments are held in a review queue. Petworking does not write them into bookings until you apply the preview.

Questions

Will personal events come across?
Everything on the primary calendar is read into the queue, and nothing is applied until you choose it. Leave out what is not a booking.
Is anything applied before I see it?
No. Every first import is held for you to review: customers, animals, products, stock and past sales, each row as it will land. Nothing is written until you apply it, and a row you leave out stays out.
Will importing contact my customers?
No. Importing never emails or texts anyone. Inviting imported customers is a separate step you choose, and it follows Canada’s anti-spam law (CASL): only customers who bought from you in the last two years are invited, and anyone who has said no is left out.
Do I pay commission on customers I bring across?
No. A customer you imported carries no marketplace commission. The 7% applies only to a transaction Petworking generated, and history brought across from another system never carries commission.
What happens if I sync again?
Records already brought across are updated, never added twice. After your first import is applied you can let Petworking sync every hour, or keep reviewing each import yourself.
Where is my key kept?
Encrypted on Petworking’s servers and scoped to your business alone. It is never shown in the app or sent to your browser, and disconnecting removes it.
Can I disconnect?
Yes, at any time from Connected systems. Disconnecting stops every sync. What was already brought across stays in Petworking as your records.

Stuck on a step: kandi@petworking.pet