Does Square still take my in-store payments?

Yes. Petworking runs beside Square. Sales rung up in Square stay Square’s, and show in Petworking as history only.

Is anything applied before I see it?

No. Every first import is held for you to review: customers, animals, products, stock and past sales, each row as it will land. Nothing is written until you apply it, and a row you leave out stays out.

Will importing contact my customers?

No. Importing never emails or texts anyone. Inviting imported customers is a separate step you choose, and it follows Canada’s anti-spam law (CASL): only customers who bought from you in the last two years are invited, and anyone who has said no is left out.

Do I pay commission on customers I bring across?

No. A customer you imported carries no marketplace commission. The 7% applies only to a transaction Petworking generated, and history brought across from another system never carries commission.

What happens if I sync again?

Records already brought across are updated, never added twice. After your first import is applied you can let Petworking sync every hour, or keep reviewing each import yourself.

Where is my key kept?

Encrypted on Petworking’s servers and scoped to your business alone. It is never shown in the app or sent to your browser, and disconnecting removes it.

Yes, at any time from Connected systems. Disconnecting stops every sync. What was already brought across stays in Petworking as your records.

All connections

Point of sale and shop · Connect now

Square

Customers, your catalogue and orders, with stock sent back to Square if you choose.

How it connects: Sign in with Square and approve Petworking for your business.
What comes across: Customers. Your catalogue: products, prices and SKUs. Orders, with what was in each one.
What is sent back: Only if you switch it on: stock changes, so a sale on Petworking takes the item off the shelf in Square too. Changes that arrived from Square are not sent back again.

What to have ready

The Square login of the account owner

Step by step

01Choose Connect SquareSign in to Petworking on the web, open your business, then Account, Connected systems. Choose Connect Square.
02Approve PetworkingSquare asks you to sign in and approve Petworking. Nothing is copied until you start an import.
03Review the first importCustomers, products and orders are held for you to check before anything is applied.
04Choose stock syncLeave stock one way, or switch on sending stock back to Square.

Questions

Does Square still take my in-store payments?
Yes. Petworking runs beside Square. Sales rung up in Square stay Square’s, and show in Petworking as history only.
Is anything applied before I see it?
No. Every first import is held for you to review: customers, animals, products, stock and past sales, each row as it will land. Nothing is written until you apply it, and a row you leave out stays out.
Will importing contact my customers?
No. Importing never emails or texts anyone. Inviting imported customers is a separate step you choose, and it follows Canada’s anti-spam law (CASL): only customers who bought from you in the last two years are invited, and anyone who has said no is left out.
Do I pay commission on customers I bring across?
No. A customer you imported carries no marketplace commission. The 7% applies only to a transaction Petworking generated, and history brought across from another system never carries commission.
What happens if I sync again?
Records already brought across are updated, never added twice. After your first import is applied you can let Petworking sync every hour, or keep reviewing each import yourself.
Where is my key kept?
Encrypted on Petworking’s servers and scoped to your business alone. It is never shown in the app or sent to your browser, and disconnecting removes it.
Can I disconnect?
Yes, at any time from Connected systems. Disconnecting stops every sync. What was already brought across stays in Petworking as your records.

Stuck on a step: kandi@petworking.pet